CTBC Residential Mortgage
Great service, competitive rates, flexible loan programs and timely closing
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Our Residential Mortgage Products Are A Dream Come True
CTBC Bank knows everyone has a dream home in mind. We have mortgage programs that can help you make that dream a reality.
When purchasing your very first home, move up to a larger home, lower your monthly payment or taking out equity of your home with a Cashout loan, we have various loan-programs that can fit your needs. Our mortgage Loan Officers are available to assist you with your mortgage needs.
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We offer special Residential Mortgage Products for foreign nationals
If you or your family needs to relocate to the U.S. because of work, school, or business expansion and need to purchase a home, CTBC Bank understands the challenges involved in applying for credit in a new country. CTBC Bank has specific programs to help you turn your "dream" into a reality. Our loan programs to foreign nationals allow you to use your overseas income and/or assets.
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All applicants must visit a CTBC branch or meet the Mortgage Loan Officer in person to complete ID Verification.
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CTBC Mortgage Payment Services
Automatic Payment
To make your mortgage loan payments safer and easier, we can set up Automatic Payments from your CTBC Bank account. This means you won't need to make extra trips to the bank or post office or worry about making payments while you are traveling.
Regular payments to:
CTBC Bank Loan Services Department P.O. Box 80038 City of Industry, CA 91716-8038
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Overnight payments to:
CTBC Bank Loan Services Department 17851-A3 Colima Rd., Rowland Heights, CA 91748
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If you are having financial difficulty
If you are struggling to make your mortgage payments – or you’ve missed payments – please contact CTBC Bank, Loan Services Department. It’s critical to keep the lines of communication open when you’re trying to resolve issues with your account. If you have difficulty reaching or working with the bank, call 1-888-995-HOPE for free personalized advice from housing counseling agencies certified by the U.S. Department of Housing and Urban Development (HUD). This national hotline – open 24/7 – is operated by the Homeownership Preservation Foundation, a nonprofit member of the HOPE NOW Alliance of mortgage industry members and HUD-certified counseling agencies.
CTBC Bank Corp. (USA) NMLS# 654332
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Questions?
If you have questions about your existing CTBC Bank mortgage payment, you can reach us here:
Phone: 1-855-215-8383 Email: Mortgage Servicing
Hours of Operation Monday - Friday: 8:30 AM - 5:00 PM PST
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