FDIC-Insured - Backed by the full faith and credit of the U.S. Government

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We’re available to help you. Contact us by phone, email or
mail.
CTBC Bank is a full-service commercial bank serving consumers and businesses in California, New Jersey and New York. We offer a complete line of products and services, in addition to experienced branch staff that is committed to helping its customers with their financial services. We offer a variety of methods for you to contact us : via telephone, email, or drop by one of our many convenient locations. We welcome any questions and/or comments that you may have.

Call Us

Customer Support

Monday - Friday
7am - 6pm Pacific Time

24-Hour Automated Telephone Banking and CCPA Information

Telephone banking is available in English, Cantonese, and Mandarin.

Report a Lost or Stolen Visa® Debit Card

24 hours a day, 7 days a week

Treasury Management Support

Monday - Friday
8am - 5pm Pacific Time

Email Us

General Inquiry

Complaint & Feedback

IMPORTANT

For your privacy and security, please do NOT include any confidential information in your mail or email including your social security number, account number, login ID, password, etc.

Write Us

Headquarters Address
801 S. Figueroa St., Ste 2300
Los Angeles, CA 90017