Andy Lee has served on the Board of CTBC Bank (USA) since July 1, 2020.
Mr. Lee is Chairman & CEO at Alorica. For his entire career, Mr. Lee has been guided by a single principle: make the customer experience better. Fueled by entrepreneurial passion and talent, he built one of the first cloud-based “software-as-a-service” customer contact management applications. This platform ultimately yielded the formation in 1999 of Alorica, which today is one of the largest business process outsourcing providers (BPO) in the world. The organization has also been lauded as one of the most innovative and forward-thinking companies in the industry.
Alorica is the recipient of numerous awards and accolades, including most recently winning the 2019 BPO of the Year at the CCW Excellence Awards; selection to the Inc. 5000 list of the fastest-growing privately held companies in the U.S; and being recognized as a leader in the Minority-Owned Business category of the American Business Awards.
Earlier in his career, Mr. Lee served as an executive at Advanced Membrane Technology, CTX Data Services and Gateway.
He holds a bachelor’s degree in business finance from the University of Southern California.