Ming Lin Chen
Chief Operating Officer
Ming Lin Chen is the Chief Operating Officer of CTBC Bank (USA). She oversee the growth of CTBC’s operations initiatives, working to enhance operational risk management and effectiveness and further build efficiency and productivity. She will also support the bank’s diversification of products and services and cultivate talent development. In addition, Ms. Chen will lead the bank’s information technology and data management teams to expand internet banking and digital channels.
Ms. Chen has over 20 years of experience in leading cross-functional teams in the global banking industry to improve productivity, exceed growth targets and solve problems through close collaboration with executive teams.
Previously, Ms. Chen was an Executive Vice President and Head of Banking Operations at East West Bank, where she spent nearly 14 years. There she managed a team of several direct reports and 300 indirect reports with oversight of the bank’s U.S. operations and coordination with their Greater China offices. Prior to that, she was a Senior Vice President, Marketing Director and Corporate Secretary at General Bank, leading the bank’s marketing and investor relations function.
Ms. Chen holds a bachelor’s degree in business administration from the National University of Singapore and an MBA from California State University, Los Angeles.