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CTBC Bank is a full-service commercial bank serving consumers and businesses in California, New Jersey and New York. We offer a complete line of products and services, in addition to experienced branch staff that is committed to helping its customers with their financial services. We offer a variety of methods for you to contact us : via telephone, email, or drop by one of our many convenient locations. We welcome any questions and/or comments that you may have.
Call Us
General Questions
1-888-308-0986
Monday - Friday
9am - 4pm Pacific Time
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24-Hour Automated Telephone Banking and CCPA Information
1-888-889-8000
Telephone banking is available in English, Cantonese, and Mandarin.
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Report a Lost or Stolen Visa® Debit Card
1-800-554-8969
24 hours a day, 7 days a week
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Internet or Mobile Banking Support
1-888-889-8369
Monday - Friday
8am - 5pm Pacific Time
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Email Us
IMPORTANT
For your privacy and security, please do NOT include any confidential information in your mail or email including your social security number, account number, login ID, password, etc.
Write Us
Headquarters Address
801 S. Figueroa St., Ste 2300
Los Angeles, CA 90017
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